Support

For the duration of the SwapNeat Metadata Studio Beta period, support can be reached by the following methods:

• email: support@swapneat.com
• skype: swapneatsupport 

Feel free to visit the SwapNeat Community website at www.swapneat.net to consult with other users. SwapNeat technical support staff will be participating in the discussion.

Tutorials

Tutorial Videos are now online. They serve as a great introduction to SwapNeat Metadata Studio, and introduce some of the more advanced tagging optimization features. Review the videos.

Resend SwapNeat ID Activation Emails

If you have not received your activation email for your SwapNeat ID, please check your spam / junk folders, and contact your email service provider to ensure that mails from "swapneat.com" addresses are not considered to be spam. You can request that activation emails for a specific email address be resent. Resend activation emails.